WASH Program Manager | ReliefWeb

Cindy F. Cape

NCA is seeking a WASH Program Manager in Syria. In this role you will contribute to the development of NCA’s WASH program in Syria. You will ensure that this is implemented in an environmentally friendly manner with a visible impact for the people in need. In addition, you will ensure accountability and appropriate technical quality for the WASH program portfolio, and make sure projects are in line with international and national standards, as well as NCA’s programmatic frameworks.

The successful candidate is expected to use their skills, knowledge, and experience with WASH in order to support the country program. The WASH Program Manager will report to the Head of Program for Syria. The duty station is Damascus, Syria. The contract is for 12 months with a possibility for extension. This is an expat position only and a non-family duty station.

Main responsibilities

  • Programmatic development: Take initiative and contribute to and/or facilitate the development of the Syria WASH program for Syria. This may include development or introduction of new concepts, components or technology, or improvements of existing activities with an emphasis on green technology and early recovery activities. The WASH program manager is also expected to take an active role in proposal development and reporting towards donors and in forming concepts for new donor applications.
  • Technical monitoring: Verify and quality assure NCA and partners’ WASH-related project implementation throughout the project cycle, utilizing various feedback mechanisms including reviews, meetings and field monitoring in line with NCA’s MEAL framework.
  • Capacity support and development: Provide WASH technical and management support to NCA and partners’ WASH staff in Syria, as well as taking the lead on facilitating capacity development initiatives for NCA and partner staff. As a WASH Program Manager, you will also be responsible for the daily management of NCA WASH team.
  • Networking: Keep updated about the development of the WASH sector in Syria, by actively engaging in relevant coordination mechanisms and sharing information with the wider project team. Keep updated on new approaches, tools and studies by engaging with other WASH actors both in Syria and globally, and through relevant publications and information channels.
  • Other assignments: You may be assigned additional tasks depending on the situation and your work load.


  • Minimum 5 years’ experience in WASH programming from humanitarian settings
  • Experience from the Middle East region, preferably Damascus; Syria in an advantage
  • Experience with designing and implementing projects utilizing green technologies, such as, but not limited to, solarization is preferable
  • Proven experience in working with partners in a humanitarian and/or development context is desirable.
  • College/university degree in engineering, public health, or similar. Specialization in water and sanitation is preferred
  • Proven experience in conducting trainings and capacity development.
  • Fluency in verbal and written English is required, written and verbal Arabic skills is an advantage.

Personal Qualities

  • Ability to work independently and take initiative but also work well in teams.
  • Ability to network and establish positive relationships with staff, partners, donors, and other relevant stakeholders.
  • Demonstrate flexibility, reflection, and the ability to maintain positive relationships and composure in stressful situations.
  • Exceptional cooperative skills, seeing strengths as well as opportunities in colleagues and partners.
  • Ability to listen and build trust while at the same time a establish a clear direction and motivate others.
  • Patient and culturally sensitive.

We can offer

  • Exciting and meaningful projects with one of Norway’s largest international organizations.
  • Competitive terms and conditions and a comprehensive insurance and pension plan.

We encourage all qualified persons to apply for a job with us, regardless of gender, age, disability or cultural background. Through our recruitment portal, you can register and submit your CV, write an application / cover letter and attach relevant certificates. Only applicants using this electronic portal will be considered for the position.

Before you submit your application, we kindly ask you to read the ACT Code of Conduct for the prevention of misconduct, including corruption, fraud, exploitation and abuse, including sexual; and to ensure child safeguarding and the Protection from Sexual Harassment, Exploitation and Abuse and Child Safeguarding policy. All staff are required to sign the Code of Conduct and Protection from Sexual Harassment, Exploitation and Abuse, and Child Safeguarding Policy when entering into any kind of engagement with NCA.

How to apply

To apply for the position, click this link: https://kirkensnodhjelp.recman.no/job.php?job_id=277160

You can change the language on this page in the top right corner, then click apply job above the advert. After that fill out all the fields, be aware there is one field that is mandatory; “candidate attributes”, once this is filled out you will be able to apply.


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